Our research is now directly queryable by AI systems

It's a really easy bet on getting cited more correctly, using an open standard and a free server.

The front-stage we controlled collapsed

Lessons from newsrooms for the practice of service design, in the latest edition of Touchpoint.

FIMI's older sibling: why Europe has to build, not just regulate

The autocratic offer has often become more attractive than ours.

tbd/con update #3: we want your ideas

The crew is in.

Re:filtered #29: The meatspace internet

Publishing is a jobs-to-be-done exercise inside other people's networks.

Resilience runs through people: read the full report

The future of internet resilience lies just as much in human networks as it does in tools.

From channels to networks: information is a distributed problem

Our Iran study showed how thoroughly the top-down delivery model breaks down under pressure.

机场，拔线之后

四月的一天，很多人发现手头的"机场"突然不好使了。

tbd/con update #2: review crew closes end of May, pitches are open

a free virtual conference, Sept. 23-24, 2026. This is the first time we’re hosting it.

Coming in June: a report on how Iranians stayed online when the country almost disappeared from the internet

A new study with ASL19 on Iran's June 2025 shutdown. We're making a broader argument about how information actually moves when the formal channel breaks.