Join us this fall: a monthish-long book club on making the shift to service

Our forthcoming workbook is a five-week journey that helps journalists transition from content production to service design.

Re:noted #4: Ask what people would lose to understand 'why' and 'how'

Our first RJI innovation column is on interviewing your audience without collecting polite yeses.

Re:filtered #32: They have some records. We have the world.

A script now reads my district's council record every week. Everything it can't reach is where the work starts.

What audience interviews tell you that analytics can't

People rarely tell you what they need. They tell you where they are struggling, and the reading is yours to do.

This was tbd/con

30 sessions across information, practice, thought and the garage.

Re:noted #3: Claiming to be a public good isn't good enough

There’s a lot of talk right now about how to make the case for journalism’s value. It’s tempting to argue from intrinsic worth, especially if your rent is paid by making such claims.

tbd/con update #5: pitching is closed, program coming in 1–2 weeks

Pitching for tbd/con is officially closed, and we're now putting the program together.

A weekend of HOPE, sorted

All 93 livestreamed talks from HOPE 26 in New York, grouped by theme, with the ones closest to our work flagged.

The engine behind the answer: our updated audit of how AI models handle Iran in Persian

Earlier this year we published on how AI models source and frame Persian-language answers about Iran. Here's how our understanding of the testing infrastructure has evolved since then.