How to evaluate distribution channels in restrictive information environments
Distribution under pressure breaks before the message matters
More issues
How to find attention touchpoints by mapping lived routines
Touchpoints are found on- and off-device, and in community or paid spaces
Nobody hired you
Communities don't get served just because a newsroom exists. Funding should reflect that.
How to design distribution as a service, not a channel
Designing a service encounter that survives a hostile environment
📚 a Beyond Content booklet!
Patrick and Madison with an upcoming resource for the Lenfest News Philanthropy Summit, and an open invitation.
More is not always better: Lessons from our Philadelphia media service design sprint
A one-day sprint with eight media organizations tested whether clarity beats ambition in service design.
📝 Information acquisition during crisis
When crisis disrupts information routing, how can media adapt?
Re:filtered #27: The house sets the odds
What stands between journalism and the people it seeks to serve.
The new gatekeepers: Auditing how AI models assess authority and define truth among sources
A study in Persian-language LLM output sourcing and bias.
📝 Not for the “average” viewer
Your audience is not a monolith; how to reach people who respond to information framing differently?