Nobody hired you
Communities don't get served just because a newsroom exists. Funding should reflect that.
More issues
How to design distribution as a service, not a channel
Designing a service encounter that survives a hostile environment
📚 a Beyond Content booklet!
Patrick and Madison with an upcoming resource for the Lenfest News Philanthropy Summit, and an open invitation.
More is not always better: Lessons from our Philadelphia media service design sprint
A one-day sprint with eight media organizations tested whether clarity beats ambition in service design.
📝 Information acquisition during crisis
When crisis disrupts information routing, how can media adapt?
Re:filtered #27: The house sets the odds
What stands between journalism and the people it seeks to serve.
The new gatekeepers: Auditing how AI models assess authority and define truth among sources
A study in Persian-language LLM output sourcing and bias.
📝 Not for the “average” viewer
Your audience is not a monolith; how to reach people who respond to information framing differently?
📝 Reaching the skeptics
Building relational trust before showing evidentiary proof
📝 Iranian Gen Z on YouTube
Introducing our research report on how trust is built on YouTube among Gen Z Iranians, conducted with ASL19