Delivering value under constraints through the Minimum Desirable Experience (MDE)
How to design a news product that reliably works with the lowest common tech denominator and increases trust and safety
G. Azzetta
Jobs-to-Be-Done framework matches audience information needs to value propositions
Making the shift from audience demographics to the progress people want to make in their lives, and how we can help
📝 Information foraging
How to satisfy the nutritional needs of information omnivores
How we think of censorship in autocratic contexts in increasingly AI-intermediated information spaces
A coordinate system, not a keyword blocklist
Why product thinking goes hand-in-hand with service-oriented journalism
Comprehensively meeting information needs requires product solutions, not just individual stories
📝 Who is missing from your data?
Following barriers to access, not demographic segments, to identify missing populations
Constraint-based segmentation: A research alternative for systematic exclusion
False precision versus honest uncertainty.
📝 The AI knowledge divide
Do AI guardrails make knowledge a luxury?
DeepSeek's double life: How we tricked a Chinese chatbot for strike advice the 'free' Western models couldn't give
Freedom from censorship hasn't equaled real-world understanding for Western AI.
Advice on analyzing data for recurring news products
After gathering and cleaning your data, it's finally time to analyze it, verify it, and create reporting hypotheses to test