Newsroom Pivot Program 2026: 2nd cohort applications
Our entrepreneurial training is open for its second round.
Patrick Boehler
Journalism vs. propaganda: it's not about numbers
An essay for re/visions, the bilingual editorial journal in the orbit of the Lviv Media Forum on what journalism can do that propaganda cannot.
Maintenance is a strategy too
Mierle Laderman Ukeles, 1969: who picks up the garbage on Monday morning?
Re:filtered #28: Radical acceptance
We navigate complex systems. Our power is limited. Starting anywhere else is how you burn out.
Nobody hired you
Communities don't get served just because a newsroom exists. Funding should reflect that.
More is not always better: Lessons from our Philadelphia media service design sprint
A one-day sprint with eight media organizations tested whether clarity beats ambition in service design.
Re:filtered #27: The house sets the odds
What stands between journalism and the people it seeks to serve.
Re:filtered #26: Journalism is a service that has never been designed as one
Where service design came from (and why journalism missed it)
Re:filtered #25: The missing layer of media strategy
A media venture is an information promise, with operations attached.
Moving journalism from content creation to concrete outcomes
How we're growing The Service Desk this year