📝 Information as a basic utility
What is your (or your organization’s) unique role for people during crisis?
G. Azzetta
What Iranians told us after the blackout
Emerging from the silence: exhausted, broke, and afraid.
Measuring success when you can’t track clicks
Enabling community information resilience and measuring it through the Acts of Journalism framework
📝 AI source retrieval in Persian language
How does AI mirroring of user prompts affect source retrieval?
Delivering value under constraints through the Minimum Desirable Experience (MDE)
How to design a news product that reliably works with the lowest common tech denominator and increases trust and safety
Jobs-to-Be-Done framework matches audience information needs to value propositions
Making the shift from audience demographics to the progress people want to make in their lives, and how we can help
📝 Information foraging
How to satisfy the nutritional needs of information omnivores
A Chinese AI censors by coordinates, not keywords
What we learned testing DeepSeek: censorship works like a map, not a banned-words list.
Why product thinking goes hand-in-hand with service-oriented journalism
Comprehensively meeting information needs requires product solutions, not just individual stories
📝 Who is missing from your data?
Following barriers to access, not demographic segments, to identify missing populations