How to respond to common objections to audience research
"Objections about time and money are always a smokescreen using a bad model of what research is."
The case for treating audience research as investigative journalism
Discover value; Define value; Design value; Deliver value; Repeat;
From digital monarchies to decentralized republics: Social media protocols are political
Social media platforms have become virtual nations, each with its own governance structure.
An obituary test: AI's (probably unintentional) autocratic leanings in different languages
A simple experiment with AI-generated obituaries uncovers troubling biases in language models that show how they reinforce autocratic narratives across different languages.
Truth < Need
Your truth is not necessarily someone else’s need, and without a need, your truth won't bring about change.
Surviving Google Zero: Insights from dissident media
Some newsrooms have been navigating the realities of Google Zero for a long time: exiled media organizations. There's a lot that can be learned from them.
Journalism awards for jobs done
Can we be more intentional about what we praise? Can we reflect more on the service provided than the format? How was this piece of reporting useful? How many breaking news awards do we really need?
Experimenting with Polis for Community Conversations
Has anyone / would anyone be interested in implementing Polis for community conversations?
'Lifetime civic value' as a media impact metric
A proposal for non-profit newsrooms to measure impact through audience civic engagement, tracking actions that contribute to public good.
My ten lessons in media leadership at RFE/RL
Driving innovation for legacy media means taking strategy seriously, creating space for audience ambassadors, and building shared aspirations