We're hiring an audience information researcher

What you'll do

Design and run research studies in challenging environments where we can't always use standard methods. This means creating surveys people can safely answer, conducting interviews while minimizing risk to participants, and finding creative ways to understand information needs when direct access is limited.

You'll analyze data from multiple sources - some clean, some messy - and turn it into practical insights about what information people actually need versus what we assume they may need. Your reports won't gather dust; they'll directly shape how media organizations serve their communities.

What we're looking for

• Experience working on audience research / information needs research projects
• Solid stats skills and comfort with qualitative analysis
• Experience working remotely or cross-culturally
• Deep understanding of research methodologies and when to break the rules
• Excited to adapt methods when the textbook approach won't work

We don't care about degrees - we care about finding someone who works well autonomously while being a great team partner, stays motivated and proactively looks for solutions when we get stuck, and genuinely wants to help communities access better information. 

You need to handle both SPSS/R and hour-long interviews. You should know when a survey will fail and what to try instead, be willing to experiment critically with AI tools. Most importantly, you need to translate findings into strategies that actually help people access useful information.

Background in design research is a real plus - we value people who think in terms of human needs and iterative discovery. Knowledge of media analytics helps too, since you'll often need to triangulate between behavioral data and stated needs.

Experience with restricted information environments, diaspora communities, or international development is valuable but not required. What matters is intellectual flexibility and commitment to understanding people's real needs rather than confirming our assumptions.

This is an (ideally) 30-40 hours per week contract-based remote work with project timelines until the end of the year for now, but we'd love to work with you beyond.

How to apply

Send any information about yourself and your work experience you're comfortable sharing to patrick@gazzetta.xyz. We'd love to hear about a time you had to throw out the textbook and find another way.

We review applications as they come in. If we want to chat, you'll hear from us within two weeks.