How to apply information needs models to understand your intended beneficiaries
Shifting from meeting functional information needs to fulfillment helps prioritize and refine reporting with impact.
How conducting a research review can identify unmet information needs
Prior research can surface, size, and validate findings on your intended audience’s needs.
The audience research phase: When, why and how to start
Building empathy with limited access to your intended audience requires clear research goals and some creativity.
We've hired an audience information researcher
We need someone to help us research how information moves through communities where traditional research is challenging.
Introducing the Newsroom Pivot Program
Moving beyond grant dependency.
How to understand service journalism
Theory of service, not just change.