13
Jan
How five AI models source Iran-related information in Persian
When algorithms validate bias over evidence.
8 min read
Latest
06
Jan
Delivering value under constraints through the Minimum Desirable Experience (MDE)
How to design a news product that reliably works with the lowest common tech denominator and increases trust and safety
9 min read
22
Dec
Jobs to Be Done framework matches audience information needs to value propositions
Making the shift from audience demographics to the progress people want to make in their lives, and how we can help
6 min read
20
Dec
Field Notes: Information foraging
How to satisfy the nutritional needs of information omnivores
1 min read
02
Dec
How we think of censorship in autocratic contexts in increasingly AI-intermediated information spaces
A coordinate system, not a keyword blocklist
12 min read
01
Dec
Why product thinking goes hand-in-hand with service-oriented journalism
Comprehensively meeting information needs requires product solutions, not just individual stories
11 min read
29
Nov
Field Notes: Who is missing from your data?
Following barriers to access, not demographic segments, to identify missing populations
1 min read
19
Nov
Constraint-based segmentation: A research alternative for systematic exclusion
False precision versus honest uncertainty.
10 min read
17
Nov
Field Notes: The AI knowledge divide
Do AI guardrails make knowledge a luxury?
1 min read
10
Nov
DeepSeek's double life: How we tricked a Chinese chatbot for strike advice the 'free' Western models couldn't give
Freedom from censorship hasn't equaled real-world understanding for Western AI.
9 min read