18
Jan
Measuring success when you can’t track clicks
Enabling community information resilience and measuring it through the Acts of Journalism framework
6 min read
Product Ideation
06
Jan
Delivering value under constraints through the Minimum Desirable Experience (MDE)
How to design a news product that reliably works with the lowest common tech denominator and increases trust and safety
9 min read
22
Dec
Jobs to Be Done framework matches audience information needs to value propositions
Making the shift from audience demographics to the progress people want to make in their lives, and how we can help
6 min read
01
Dec
Why product thinking goes hand-in-hand with service-oriented journalism
Comprehensively meeting information needs requires product solutions, not just individual stories
11 min read