# Gazzetta
> Exploring new work for journalism
Public Ghost content for AI and LLM tooling. Use `/llms-full.txt` for consolidated page and post context.
Append `.md` to any post or page URL to get the content in Markdown (for example, `/example-post.md`).

## Pages
- [Gazzetta](https://www.gazzetta.xyz/about.md) - Research and service design for journalism that has to work harder to reach people.
- [Why we renamed the Audience Help Desk to the Service Desk](https://www.gazzetta.xyz/audience-help-desk.md) - We learned new things!
- [Breakfast at Yolk](https://www.gazzetta.xyz/breakfast-at-yolk.md) - Lenfest Communities of Practice + Audience Help Desk
- [Data and Privacy / Impressum](https://www.gazzetta.xyz/data-and-privacy.md) - This may not be perfect, but we're committed to making sure it gets less flawed! If you have any feedback, suggestions or questions, contact us at hello@gazzetta.xyz. Last update: 8/12/2026 Privacy Scroll down for Austrian disclosure requirements. The site and newsletters run on Ghost (their privac…
- [David Kuszmar](https://www.gazzetta.xyz/david-kuszmar.md) - Email: david@gazzetta.xyz | Signal: dkuszmar.79 | LinkedIn | Website David Kuszmar is the Lead for AI Research at Gazzetta. His SEI-CERT validated AI security research demonstrated vulnerabilities across numerous flagship models of AI. His current work focuses on semiotic failure modes of LLMs, and…
- [Subscribe to re:noted](https://www.gazzetta.xyz/field-notes-newsletter.md) - Media companies build products every day but rarely design the services around them.
- [关于加思塔实验室](https://www.gazzetta.xyz/guanyu-women.md) - 研究新闻在最难做的地方如何继续起作用。
- [HOPE_16 Resources](https://www.gazzetta.xyz/hope.md) - All the good links.
- [Madison Karas](https://www.gazzetta.xyz/madison-karas.md) - Email: madison@gazzetta.xyz | Signal: madraekaras.66 | LinkedIn Madison Karas is the Lead for Service Design at Gazzetta. She has worked with small and large startup news organizations and is interested in building a better, more intentional future for news media. Her current work explores how serv…
- [Newsletters](https://www.gazzetta.xyz/newsletters.md) - Two newsletters from Gazzetta on the forces reshaping media and the design work needed to respond to them.
- [Patrick Boehler](https://www.gazzetta.xyz/patrick-boehler.md) - About me, and how to get in touch.
- [Research process](https://www.gazzetta.xyz/process.md) - From our work on information access under censorship, in exile, and beyond reach.
- [Subscribe to re:filtered](https://www.gazzetta.xyz/refiltered-newsletter.md) - The internet, digital platforms, and media ventures are fundamentally changing right now in ways that will change our ability to be informed and connected in the future.
- [Research findings](https://www.gazzetta.xyz/research-findings.md) - From our work on information access under censorship, in exile, and beyond reach.
- [Service Desk: Confidentiality](https://www.gazzetta.xyz/service-desk-content-data-policy.md) - You control what you share, how it's used, and when to opt out.
- [Service Desk: How We Work](https://www.gazzetta.xyz/service-desk-how-we-work.md) - Service Desk uses service design principles to move news and information businesses from good intentions to actionable strategy for the people they serve.
- [Service Desk: Resources](https://www.gazzetta.xyz/service-desk-resources.md) - Here are the methods and tools we use, that you can use, too.
- [Service Desk: What We Do](https://www.gazzetta.xyz/service-desk-what-we-do.md) - Where you are determines how we can help.
- [The Service Desk](https://www.gazzetta.xyz/service-desk.md) - You're creating content. But does it make a difference to anyone?
- [Why the magpie?](https://www.gazzetta.xyz/why-the-magpie.md) - How Gazzetta got its name, and the idea behind it.

## Posts
- [tbd/con update #4: last call, four days left to pitch](https://www.gazzetta.xyz/tbdcon-update-4.md) - woohoo!
- [Re:noted #2: We know who we’re competing against. So what do we do about it?](https://www.gazzetta.xyz/2-results.md) - Initial survey results show newsroom mindsets are shifting toward service, but reliance on generic value claims still holds us back.
- [Re:filtered #31: What counts now](https://www.gazzetta.xyz/31-success.md) - Reach is rented. Outcomes are yours. Revisiting lifetime civic value.
- [tbd/con update #4: meet the review crew](https://www.gazzetta.xyz/4-tbdcon-review-crew.md) - Keep the pitches coming.
- [Re:noted #1: A Service Desk newsletter + challenge for you](https://www.gazzetta.xyz/1-renoted-quiz.md) - Restarting our Field Notes newsletter.
- [Habit ≠ loyalty](https://www.gazzetta.xyz/loyalty-vs-habit.md) - A retention curve can't distinguish between them. The difference only shows when something breaks.
- [Re:filtered #30: Foraging after the funnel](https://www.gazzetta.xyz/30-information-foraging.md) - A great tit, a screaming hairy armadillo and a reader chasing a rabbit hole all obey the same rule. A fifty-year-old idea from ecology, as AI reroutes how people find things.
- [AIdas in action: how five models handle Iran's hardest (and some biased) questions](https://www.gazzetta.xyz/aidas-visualized-iran.md) - The same questions, asked six ways in Persian and English, scored for whose side each answer takes and where the models find their sources.
- [Solidarity with Venezuela 🇻🇪 (updated)](https://www.gazzetta.xyz/solidarity-with-venezuela.md) - Let's show up for our Venezuelan friends and colleagues.
- [Meet AIdas, our prototype AI bias training tool](https://www.gazzetta.xyz/aidas-ai-bias-training.md) - Put the same question to several AI models at once and compare, side by side, how they answer and where they get their information.
- [Our research is now directly queryable by AI systems](https://www.gazzetta.xyz/mcp-server.md) - It's a really easy bet on getting cited more correctly, using an open standard and a free server.
- [The front-stage we controlled collapsed](https://www.gazzetta.xyz/touchpoint-article.md) - Lessons from newsrooms for the practice of service design, in the latest edition of Touchpoint.
- [FIMI's older sibling: why Europe has to build, not just regulate](https://www.gazzetta.xyz/fimi-older-sibling.md) - The autocratic offer has often become more attractive than ours.
- [tbd/con update #3: we want your ideas](https://www.gazzetta.xyz/tbd-con-update-3-we-want-your-ideas.md) - The crew is in.
- [Re:filtered #29: The meatspace internet](https://www.gazzetta.xyz/29-meatspace-internet.md) - Publishing is a jobs-to-be-done exercise inside other people's networks.
- [Resilience runs through people: read the full report](https://www.gazzetta.xyz/iran-shutdown-report.md) - The future of internet resilience lies just as much in human networks as it does in tools.
- [From channels to networks: information is a distributed problem](https://www.gazzetta.xyz/channels-to-networks.md) - Our Iran study showed how thoroughly the top-down delivery model breaks down under pressure.
- [机场，拔线之后](https://www.gazzetta.xyz/jichang-baxian.md) - 四月的一天，很多人发现手头的"机场"突然不好使了。
- [tbd/con update #2: review crew closes end of May, pitches are open](https://www.gazzetta.xyz/tbdcon-update-2.md) - a free virtual conference, Sept. 23-24, 2026. This is the first time we’re hosting it.
- [Coming in June: a report on how Iranians stayed online when the country almost disappeared from the internet](https://www.gazzetta.xyz/helper-study-preview.md) - A new study with ASL19 on Iran's June 2025 shutdown. We're making a broader argument about how information actually moves when the formal channel breaks.
- [The survey that asks 'one more thing' on purpose](https://www.gazzetta.xyz/survey-ai.md) - Notes on two research projects we just presented in Baltimore.
- [Newsroom Pivot Program 2026: 2nd cohort applications](https://www.gazzetta.xyz/npp-2026.md) - Our entrepreneurial training is open for its second round.
- [Journalism vs. propaganda: it's not about numbers](https://www.gazzetta.xyz/journalism-vs-propaganda.md) - An essay for re/visions, the bilingual editorial journal in the orbit of the Lviv Media Forum on what journalism can do that propaganda cannot.
- [YouTube playbook for newsrooms working in high-skepticism contexts](https://www.gazzetta.xyz/youtube-playbook.md) - An operational guide to test what we learned about relational trust, retention, information seeking in crisis, and fact-checking habits
- [Maintenance is a strategy too](https://www.gazzetta.xyz/maintenance-is-the-strategy.md) - Mierle Laderman Ukeles, 1969: who picks up the garbage on Monday morning?
- [Publishing for AI extraction](https://www.gazzetta.xyz/ai-legible-publishing.md) - It's still unclear. Here's what we've figured out so far: Publish an editorial layer and canonical layer, and implement a correction loop.
- [tbd/con update #1: review crew, May 31 deadline](https://www.gazzetta.xyz/tbdcon-update-1.md) - Journalists, researchers, security practitioners, technologists, and everyone else is invited to join us online on Sept. 23-24, 2026.
- [The hidden change in your AI stack: Model drift by vendor update](https://www.gazzetta.xyz/chinese-model-drift.md) - When Chinese open-weight models become the default, your stack inherits their rules.
- [How to think about paid ad distribution when you are starting out](https://www.gazzetta.xyz/paid-ad-distribution.md) - What is the user experience when seeing your ad, and how smooth is the handoff?
- [Workshop: From content to service, ahead of the Lenfest News Philanthropy Summit](https://www.gazzetta.xyz/philly-workshop-may.md) - A free Service Desk workshop in Philadelphia, May 18, 2026.
- [Re:filtered #28: Radical acceptance](https://www.gazzetta.xyz/28-radical-acceptance.md) - We navigate complex systems. Our power is limited. Starting anywhere else is how you burn out.
- [Announcing tbd/con](https://www.gazzetta.xyz/tbd-con.md) - A virtual conference for people who have more questions than answers about AI. September 23-24, 2026, on gather.town. Free.
- [Armando.info busca dos roles para fortalecer su recaudación y su comunidad](https://www.gazzetta.xyz/armando-info-jobs.md) - Dos roles, hasta agosto de 2026.
- [How to evaluate distribution channels in restrictive information environments](https://www.gazzetta.xyz/feasibility-gate-rubric.md) - Distribution under pressure breaks before the message matters
- [How to find attention touchpoints by mapping lived routines](https://www.gazzetta.xyz/attention-touchpoints.md) - Touchpoints are found on- and off-device, and in community or paid spaces
- [Nobody hired you](https://www.gazzetta.xyz/nobody-hired-you.md) - Communities don't get served just because a newsroom exists. Funding should reflect that.
- [How to design distribution as a service, not a channel](https://www.gazzetta.xyz/distribution-service-design.md) - Designing a service encounter that survives a hostile environment
- [📚 a Beyond Content booklet!](https://www.gazzetta.xyz/beyond-content-booklet.md) - Patrick and Madison with an upcoming resource for the Lenfest News Philanthropy Summit, and an open invitation.
- [More is not always better: Lessons from our Philadelphia media service design sprint](https://www.gazzetta.xyz/philly-workshop-learnings.md) - A one-day sprint with eight media organizations tested whether clarity beats ambition in service design.
- [📝 Information acquisition during crisis](https://www.gazzetta.xyz/field-notes-information-acquisition-during-crisis.md) - When crisis disrupts information routing, how can media adapt?
- [Re:filtered #27: The house sets the odds](https://www.gazzetta.xyz/27-creator-economy.md) - What stands between journalism and the people it seeks to serve.
- [The new gatekeepers: Auditing how AI models assess authority and define truth among sources](https://www.gazzetta.xyz/new-gatekeepers-ai-persian.md) - A study in Persian-language LLM output sourcing and bias.
- [📝 Not for the “average” viewer](https://www.gazzetta.xyz/field-notes-not-for-the-average-viewer.md) - Your audience is not a monolith; how to reach people who respond to information framing differently?
- [📝 Reaching the skeptics](https://www.gazzetta.xyz/field-notes-reaching-skeptics.md) - Building relational trust before showing evidentiary proof
- [📝 Iranian Gen Z on YouTube](https://www.gazzetta.xyz/field-notes-report-iranian-gen-z-youtube.md) - Introducing our research report on how trust is built on YouTube among Gen Z Iranians, conducted with ASL19
- [TL;DR: Iranian Gen Z on YouTube under censorship and crisis](https://www.gazzetta.xyz/iran-youtube-genz.md) - A year of field research on how trust forms under censorship, and what it means for anyone publishing on YouTube
- [Full report: Iranian Gen Z on YouTube under censorship and crisis](https://www.gazzetta.xyz/full-report-iran-youtube.md) - How young people in Iran navigate information on YouTube. Subscribe to our free newsletter to download.
- [Re:filtered #26: Journalism is a service that has never been designed as one](https://www.gazzetta.xyz/service-design-history.md) - Where service design came from (and why journalism missed it)
- [Call for applications: Philadelphia workshop](https://www.gazzetta.xyz/philly-workshop.md) - A one-day service design sprint for media ventures
- [Re:filtered #25: The missing layer of media strategy](https://www.gazzetta.xyz/25-service-design.md) - A media venture is an information promise, with operations attached.
- [Moving journalism from content creation to concrete outcomes](https://www.gazzetta.xyz/growing-the-service-desk.md) - How we're growing The Service Desk this year
- [📝 Information as a basic utility](https://www.gazzetta.xyz/field-notes-information-as-a-basic-utility.md) - What is your (or your organization’s) unique role for people during crisis?
- [What Iranians told us after the blackout](https://www.gazzetta.xyz/iran-protest-survey.md) - Emerging from the silence: exhausted, broke, and afraid.
- [Measuring success when you can’t track clicks](https://www.gazzetta.xyz/measuring-impact.md) - Enabling community information resilience and measuring it through the Acts of Journalism framework
- [📝 AI source retrieval in Persian language](https://www.gazzetta.xyz/field-notes-ai-source-retrieval.md) - How does AI mirroring of user prompts affect source retrieval?
- [How five AI models source Iran-related information in Persian](https://www.gazzetta.xyz/iran-persian-ai-model-compared.md) - When AI information retrieval validates bias over evidence.
- [Delivering value under constraints through the Minimum Desirable Experience (MDE)](https://www.gazzetta.xyz/minimum-desirable-experience.md) - How to design a news product that reliably works with the lowest common tech denominator and increases trust and safety
- [Re:filtered #24: A craft that outlasts an industry](https://www.gazzetta.xyz/24-journalism-craft.md) - A year-end reflection on building.
- [The seams between autocratic systems](https://www.gazzetta.xyz/autocracy-arbitrage.md) - From collateral freedom to systems arbitrage
- [Jobs-to-Be-Done framework matches audience information needs to value propositions](https://www.gazzetta.xyz/jobs-to-be-done.md) - Making the shift from audience demographics to the progress people want to make in their lives, and how we can help
- [📝 Information foraging](https://www.gazzetta.xyz/field-notes-information-foraging.md) - How to satisfy the nutritional needs of information omnivores
- [AI licensing is a stopgap, not a media strategy](https://www.gazzetta.xyz/journalism-as-infrastructure.md) - Journalism is a craft of navigation, not a static archive.
- [A Chinese AI censors by coordinates, not keywords](https://www.gazzetta.xyz/ai-censorship-coordinates-china.md) - What we learned testing DeepSeek: censorship works like a map, not a banned-words list.
- [Re:filtered #23: Double servitude](https://www.gazzetta.xyz/23-shizoku-no-shoho.md) - Too proud to pivot, doubly dependent.
- [Why product thinking goes hand-in-hand with service-oriented journalism](https://www.gazzetta.xyz/product-thinking.md) - Comprehensively meeting information needs requires product solutions, not just individual stories
- [📝 Who is missing from your data?](https://www.gazzetta.xyz/field-notes-who-is-missing.md) - Following barriers to access, not demographic segments, to identify missing populations
- [Constraint-based segmentation: A research alternative for systematic exclusion](https://www.gazzetta.xyz/addressing-systematic-exclusion-in-research.md) - False precision versus honest uncertainty.
- [Resisting oppression by focusing on information needs](https://www.gazzetta.xyz/information-needs-autocracy.md) - Mundane information can threaten authoritarian control more than any dissident broadcasts.
- [📝 The AI knowledge divide](https://www.gazzetta.xyz/field-notes-the-ai-knowledge-divide.md) - Do AI guardrails make knowledge a luxury?
- [DeepSeek's double life: How we tricked a Chinese chatbot for strike advice the 'free' Western models couldn't give](https://www.gazzetta.xyz/ai-worker-rights.md) - Freedom from censorship hasn't equaled real-world understanding for Western AI.
- [Advice on analyzing data for recurring news products](https://www.gazzetta.xyz/data-analysis.md) - After gathering and cleaning your data, it's finally time to analyze it, verify it, and create reporting hypotheses to test
- [Re:filtered #22: Your suffering isn't a public service](https://www.gazzetta.xyz/22-service-not-sacrifice.md) - The grant application wants you exhausted.
- [📝 Civic scraping](https://www.gazzetta.xyz/field-notes-civic-scraping.md) - A needs-driven practice for overcoming commercial, legal, and other inequities helps get people the knowledge they need to navigate their lives a little bit better.
- [How to process unstructured data](https://www.gazzetta.xyz/info-processing.md) - Move from scattered pieces of information to a usable database for identifying patterns, verifying facts, and forming the basis for your reporting
- [How to do manual collection, web scraping, and crowdsourcing data collection](https://www.gazzetta.xyz/hybrid-collection.md) - A hybrid data gathering approach combines automated and manual methods to capture the most comprehensive view of your topic
- [Our Liechtenstein media model: creator economy meets journalism](https://www.gazzetta.xyz/liechtenstein-media-funding.md) - In tiny markets like Liechtenstein, subsidies alone won't sustain news. The model must change.
- [📝 Emotion versus evidence](https://www.gazzetta.xyz/field-nemotion-versus-evidence.md) - Emotional activation drives verification behavior, but emotional content is more likely to be misleading or manipulative.
- [How to map information flows in distorted environments](https://www.gazzetta.xyz/information-map.md) - Build a sustainable and scalable information system for remote data gathering
- [We're hiring researchers](https://www.gazzetta.xyz/were-hiring-researchers.md) - We seek a Persian-speaking researcher and a technical researcher to help us with audience analysis.
- [Re:filtered #21: Allies without press passes](https://www.gazzetta.xyz/21-motivations.md) - 'I can't make murders happen.'
- [How data gathering practices support service-oriented journalism in restricted contexts](https://www.gazzetta.xyz/data-gathering.md) - Actively seeking out and structuring information fills voids in public knowledge
- [📝 Minority linguistic identities and AI](https://www.gazzetta.xyz/field-notes-minority-linguistic-identities.md) - How do we navigate minority- versus majority-language systems in AI models?
- [📝 Reaching people organically](https://www.gazzetta.xyz/field-notes-reaching-people-organically.md) - How do we create serendipitous discovery in a post-platform world?
- [Re:filtered #20: Finding the nerds while journalism finds itself](https://www.gazzetta.xyz/20-curing-time.md) - On patience, service, and giving up on the industry's tourists
- [How to conduct remote research when you can’t access your intended audience](https://www.gazzetta.xyz/remote-research.md) - Recruitment methods for remote quantitative research must be adapted for trust, security and digital format.
- [How to conduct clustering analysis to understand audience segments](https://www.gazzetta.xyz/mindset-clustering.md) - Psychological mindset clustering can help media ventures with decision-making and sizing opportunities.
- [How to apply information needs models to understand your intended beneficiaries](https://www.gazzetta.xyz/needs-framework.md) - Shifting from meeting functional information needs to fulfillment helps prioritize and refine reporting with impact.
- [How conducting a research review can identify unmet information needs](https://www.gazzetta.xyz/research-reviews.md) - Prior research can surface, size, and validate findings on your intended audience’s needs.
- [The audience research phase: When, why and how to start](https://www.gazzetta.xyz/confidence-levels.md) - Building empathy with limited access to your intended audience requires clear research goals and some creativity.
- [Re:filtered #19: No saints needed](https://www.gazzetta.xyz/19-work-in-progress.md) - Two new projects, and a job.
- [We've hired an audience information researcher](https://www.gazzetta.xyz/audience-information-researcher.md) - We need someone to help us research how information moves through communities where traditional research is challenging.
- [Start with service: A practical reset for media impact](https://www.gazzetta.xyz/start-with-service.md) - Reflections from the Lenfest News Philanthropy Summit
- [Introducing the Newsroom Pivot Program](https://www.gazzetta.xyz/newsroom-pivot-program-2.md) - Moving beyond grant dependency.
- [Workshop: Opportunities in the fight for information safety, SRCCON, Minneapolis, July 2025](https://www.gazzetta.xyz/srccon-2025.md) - Too much data.
- [Re:filtered #18: A dispatch from the European journalism support ruins of 2030](https://www.gazzetta.xyz/re-filtered-18-a-dispatch-from-the-european-journalism-support-ruins-of-2030.md) - The view from a future continent that made the mistake of learning nothing
- [Re:filtered #17: The promise and peril of AI-powered audience insights](https://www.gazzetta.xyz/17-personas-ai-research.md) - Mistaking speed for direction.
- [Presentation: Reimagining journalism research: AI knowledge bases for audience insights, Rosenfeld Designing with AI, June 2025](https://www.gazzetta.xyz/rosenfeld-ai-journalism-research.md) - TL'DR: Insights over methodology.
- [The way we gather reflects our industry's blind spots](https://www.gazzetta.xyz/aperitivo-access.md) - Aperitivo & Access
- [Presentation: Building tomorrow's information networks, HOPE XVI, New York, Aug. 2025](https://www.gazzetta.xyz/hope-xvi.md) - Not televised—but committed to git.
- [Workshop: Leveraging your board for innovation, Lenfest News Philanthropy Summit, Philadelphia, May 2025](https://www.gazzetta.xyz/leveraging-your-board-for-innovation.md) - Boardroom idealtypes.
- [Presentation: Audience Research & AI, Hacks/Hackers Journalism AI Summit, Baltimore, May 2025](https://www.gazzetta.xyz/audience-research-ai.md) - So much opportunity, just not where one would think.
- [Re:filtered #16: The limits of both data and intuition](https://www.gazzetta.xyz/16-needs-paradox.md) - On embracing nuance, and uncertainty.
- [Panel: What can journalists do when Europe is under siege?, IJC, Perugia, April 2025](https://www.gazzetta.xyz/journalism-europe-ukraine.md) - International Journalism Festival, Perugia, April 12, 2025.
- [Re:filtered #15: When 'independence' becomes clientelism, and how to genuinely reclaim it](https://www.gazzetta.xyz/15-independence.md) - Flawed assumptions we can't afford.
- [Global platform blocks: A timeline of recent restrictions](https://www.gazzetta.xyz/splinternet-ooni.md) - The internet continues to fragment.
- [Some post-RightsCon reflections on the dissident media space](https://www.gazzetta.xyz/rightscon-dissident-media.md) - Philanthropy's blind spots in dissident media funding.
- [How to understand service journalism](https://www.gazzetta.xyz/service-journalism.md) - Theory of service, not just change.
- [Re:filtered #14: 'Journalism needs to decenter journalism'](https://www.gazzetta.xyz/candice-fortman-journalism.md) - A conversation with Candice Fortman.
- [Public libraries as local civic tech hubs](https://www.gazzetta.xyz/civic-tech-hubs-public-libraries.md) - There's no easy fix for democracy – here's a long-term idea that could help.
- [News product development from exile: a Q&A with 'Product Notes'](https://www.gazzetta.xyz/npa-product-notes.md) - Reflections on product thinking and community, one year into the Gazzetta adventure.
- [From gatekeepers to guides of People Who Do Journalism](https://www.gazzetta.xyz/people-who-do-journalism.md) - Inspiration on empowering others who share stories.
- [Re:filtered #13: Thoughts on this moment and research on how people share news](https://www.gazzetta.xyz/13-sharing-motivations.md) - How news really spreads when nobody's watching.
- [Understanding why people share news: A research guide](https://www.gazzetta.xyz/sharing-motivations-research-guide.md) - "I thought you should see this."
- [Stop pretending journalism matters on its own](https://www.gazzetta.xyz/theory-of-service.md) - Learning to measure journalism by its human value.
- [Re:filtered #12: The metamorphosis of media leadership & 2025 predictions](https://www.gazzetta.xyz/12-kafka-newsroom-2.md) - Beyond the walls we built ourselves.
- [The media leadership crisis isn't about credentials, it's about mindset](https://www.gazzetta.xyz/media-leadership-skills.md) - The skills gap between editorial excellence and organizational leadership.
- [Re:filtered #11: When we leave the Club](https://www.gazzetta.xyz/11-not-the-elite.md) - The stories are outside.
- [Re:filtered #10: Democracy crumbles in darkness](https://www.gazzetta.xyz/10-half-baked-journalism.md) - On moving from sanctimony to service.
- [Re:filtered #9: Tangible media experiences](https://www.gazzetta.xyz/9-tangible-media-experiences.md) - Physical publishing experiments, from park benches to banknotes.
- [VPNs: A lifeline of free information in closed societies](https://www.gazzetta.xyz/vpn-russia-white-house.md) - How VPNs protect information access in Russia and other censorship-prone areas.
- [Re:filtered #8: How we think about information may be too narrow](https://www.gazzetta.xyz/8-information-myths.md) - Perhaps we're misunderstanding how people chose information.
- [Ten recurring information myths](https://www.gazzetta.xyz/information-myths.md) - Enduring misconceptions about human information needs.
- [Empathy Without Exhaustion @ NPA Summit 2024](https://www.gazzetta.xyz/npa-summit-audience-research.md) - The News Product Alliance Summit is a hands-on virtual conference of media practitioners on Oct. 11, 2024.
- [Supporting Disrupted Media @ Global Gathering](https://www.gazzetta.xyz/global-gathering-media-circle.md) - A discussion on the future of media with digital rights defenders.
- [How to respond to common objections to audience research](https://www.gazzetta.xyz/objections-research-responses.md) - "Objections about time and money are always a smokescreen using a bad model of what research is."
- [The case for treating audience research as investigative journalism](https://www.gazzetta.xyz/audience-research.md) - Discover value; Define value; Design value; Deliver value; Repeat;
- [Re:filtered #7: Research is reporting, reporting is research](https://www.gazzetta.xyz/7-research-reporting.md) - "Your desire to find out needs to be stronger than your desire to predict."
- [From digital monarchies to decentralized republics: Social media protocols are political](https://www.gazzetta.xyz/fediverse-nostr-protocol.md) - Social media platforms have become virtual nations, each with its own governance structure.
- [An obituary test: AI's (probably unintentional) autocratic leanings in different languages](https://www.gazzetta.xyz/obituary-test-autocratic-bias-llm.md) - A simple experiment with AI-generated obituaries uncovers troubling biases in language models that show how they reinforce autocratic narratives across different languages.
- [Truth < Need](https://www.gazzetta.xyz/truth-need-disconnect.md) - Your truth is not necessarily someone else’s need, and without a need, your truth won't bring about change.
- [Re:filtered #6: Your truth isn't necessarily my need](https://www.gazzetta.xyz/6-your-truth-vs-my-need.md) - In this edition: how committing to a clear service and building the capacity for audience research within media organizations can make a huge difference.
- [Job Opportunity: Technologist](https://www.gazzetta.xyz/technologist-job.md) - We're hiring!
- [Job Opportunity: Audience Researcher](https://www.gazzetta.xyz/audience-researcher-job.md) - We're hiring!
- [Re:filtered #5: Google Zero isn't new to exiled media](https://www.gazzetta.xyz/5-exile-media-inspiration.md) - Some newsrooms have been navigating the media apocalypse for a long time: exiled media organizations.
- [Surviving Google Zero: Insights from dissident media](https://www.gazzetta.xyz/google-zero-exiled-media.md) - Some newsrooms have been navigating the realities of Google Zero for a long time: exiled media organizations. There's a lot that can be learned from them.
- [Central & Eastern Europe Media Conversations](https://www.gazzetta.xyz/cee-media-conversations.md) - A few friends and I are launching a series of conversations on newsroom leadership in Central and Eastern Europe.
- [Re:filtered #4: Journalism Awards for Jobs Done](https://www.gazzetta.xyz/3-journalism-awards.md) - This month's note is about incentives that steer trends within the media industry.
- [Central and Eastern Europe Media Leadership Survey Results](https://www.gazzetta.xyz/cee-media-leadership-survey.md) - The media landscape in Central and Eastern Europe is currently facing a "perfect storm" of challenges, including illiberal regimes, media capture, market failures, and disruptions from big tech, which are destabilizing an already fragile ecosystem.
- [Journalism awards for jobs done](https://www.gazzetta.xyz/awards-for-jobs-done.md) - Can we be more intentional about what we praise? Can we reflect more on the service provided than the format? How was this piece of reporting useful? How many breaking news awards do we really need?
- [Experimenting with Polis for Community Conversations](https://www.gazzetta.xyz/polis-community-engagement.md) - Has anyone / would anyone be interested in implementing Polis for community conversations?
- ['Lifetime civic value' as a media impact metric](https://www.gazzetta.xyz/lifetime-civic-value-media.md) - A proposal for non-profit newsrooms to measure impact through the civic actions their work enables, not through reach.
- [Re:filtered #3: From Volume to ‘Lifetime Civic Value’](https://www.gazzetta.xyz/lifetime-civic-value.md) - In this edition: Suggesting a new metric to capture the social impact of a news organization, focusing on their contributions to public good and community progress.
- [Re:filtered #2: Beyond Extinction](https://www.gazzetta.xyz/2-media-beyond-extinction.md) - In this edition: what good restaurants and media organizations have in common, public media LLMs, and great reads on the state of the internet.
- [Resilient Media Project](https://www.gazzetta.xyz/resilient-media-project.md) - The Resilient Media Project aims to support exiled and underground media organizations by promoting the adoption of robust digital publishing strategies.
- [Re:filtered #1: A place for legacy media amid, and after, the news apocalypse](https://www.gazzetta.xyz/1-legacy-media-lessons.md) - In this edition: lessons from media management, and great reads on the state of the internet.
- [Documenting Kazakhstan’s Internet Throttling Tactics](https://www.gazzetta.xyz/documenting-kazakhstans-internet-throttling-tactics.md) - Five months ago, we received conflicting reports that RFE’s Kazakh newsroom’s websites were not accessible in the country. The government and internet service providers did not make any information available on what was happening. In collaboration with the great minds at OONI (Open Observatory of N…
- [My ten lessons in media leadership at RFE/RL](https://www.gazzetta.xyz/media-change-management.md) - Driving innovation for legacy media means taking strategy seriously, creating space for audience ambassadors, and building shared aspirations
- [From Parachute to Community Journalism: Investing in Civic Health](https://www.gazzetta.xyz/from-parachute-to-community-journalism-investing-in-civic-health-2.md) - The Agora Journalism Center, since its inception nearly a decade ago, has been at the forefront of a significant shift in journalism — a move towards “engaged journalism.” The concept of “community-centered journalism” emerged from the need to redefine the term “engagement,” which had begun to dive…
- [New MOOC: Mitigating Online Censorship](https://www.gazzetta.xyz/new-mooc-mitigating-online-censorship.md) - Shoutout to Advocacy Assembly for launching a new series of courses to help understand and mitigate Internet shutdowns, a critical issue at Radio Free Europe/Radio Liberty and for many other media organizations operating in autocratic environments. These courses cover understanding shutdowns, netwo…
- [How to Tame Microsoft Teams in Your Newsroom](https://www.gazzetta.xyz/how-to-tame-microsoft-teams-in-your-newsroom-2.md) - I have yet to meet a newsroom that likes Microsoft Teams, even though so many are using it and will be using it in the foreseeable future.

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